Crucial Paradigm Australia Official Blog
support
December 17, 2009
While trying to change the password, if you get the following error:
“ERROR: Invalid session ID detected”
As a resolution to this issue, please follow the steps mentioned as under:
1. Follow the path Admin CP> Templates> Manage Templates> Expand All
2. You will see some of your templates in Red [in this case only the 'changepassword' template is responsible for this issue]
3. Please restore the templates in red by following the below mentioned path:
Admin CP -> Templates -> Manage Templates -> click on the template you need to restore -> Restore
4. Admin CP >> Diagnostics >> Rebuild Cache
Try changing the password from Support Center >> My Account
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Filed under: Uncategorized by — aaron @ 9:30 am