If you have ever needed to enable Support Upgrades in the CMC, to manually install patches as you used to be able to with SAN/iQ 8.5 and below – then this article will benefit you.
The following steps will enable Support Upgrades in the CMC, and will allow you to manually patch the storage systems with individual patches:
1. Shutdown the CMC
2. Open \Users\[user]\.storage_system\preferences.txt
3. At the top of the file, add the following:
4. Start CMC, under Configuration Summary there will now be a “Support Upgrades” tab.
It is important to add the lines to the top in step 3, otherwise the “Support Uprades” tab will not be available.
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