| Support Plan | Self-Managed (Default) | cPanel |
| Cloud VPS / Virtual Server | No-Cost | $150/month |
| Dedicated Server | No-cost | $150/month |
| PAYG Cloud | No-cost | N/A |
| Service Connection Issues | | |
| Server reboot | Included | Included |
| 24×7 Email support | Included | Included |
| Infrastructure and Network Monitoring | | |
| 24×7 core network & hardware monitoring | Included | Included |
| Operating System | | |
| OS Updates | Not Included | Included |
| Software installation using OS Management (yum, apt-get, easy apache) | Not Included | Included |
| OS software installation, compiling via source | Not Included | Not Included |
| cPanel/WHM | | |
| Installation and basic configuration of cPanel/WHM | Not Included | Included |
| Website, Email, MySQL setup with cPanel/WHM | Not Included | Included |
| Installation and configuration of cPanel/WHM without Apache | Not Included | Not Included |
| Website, Email, MySQL setup without cPanel/WHM | Not Included | Not Included |
| Website and Application Support | | |
| Manual installation of supported Web Applications | Not Included | Not Included |
| Installation of Web Apps through cPanel or Softaculous | Not Included | Included |
| Installation and support of third part Applications | Not Included | Not Included |
| Apache, MySQL, PHP, FTP, PHP MyAdmin | | |
| Installation & configuration via command line | Not Included | Included |
| Firewall & Security | | |
| Config Server Firewall (CSF) installation | Not Included | Included |
| Apache/PHP optimisation (on request) | Not Included | Included |
| Vulnerability Scanner | $199 One-Time Fee | $199 One-Time Fee |
| Server Hardening | $399 One-Time Fee | $399 One-Time Fee |
| Software (Website & CMS) | | |
| Magento Installation | Not Included | Not Included |
| Website Management | Not Included | Not Included |
| Apache/NginX optimisation | Not Included | Included |
